Forum: SDL Trados support
Topic: Studio 2019 SR2 update as of this morning
Poster: Wolfgang Schoene
Post title: Update of Studio 2019 (was: Rant)
[quote]Wolfgang Schoene wrote:
Until yesterday Studio worked. This morning I updated my Studio 2019 to the last SR2 and on trying to start Studio I get the message Service "SDL.TranslationStudio.AlignmentEditor.lAlignementEditor Service could not be started". A bug which apparently is an old hat. Fact is that the solutions suggested in Knowledge Base do not work, I cannot repair nor uninstall Studio (neither through Windows Uninstall nor with Revu Uninstaller) as per error message I need the old installer to uninstall the new installation and... well, it's a mess. Who said "I hate Studio"... ? Count me in. If I get it to run again, 2019 will definitely be the last version I bought from SDL.
Anyhow... anyone with a solution to this umpteenth bug? [/quote]
Having read that AV software may cause havoc when installing Studio, this morning I deactivated all Windows 10 AV applications and - oh miracle - I was able to install the update.
[Rant again]: AFAIK nobody at SDL cared to mention that Windows AV might cause problems when installing updates... AND this still doesn't explain why installation worked on my MBP which has the same security settings as my iMac and not on my iMac... go figure.
Topic: Studio 2019 SR2 update as of this morning
Poster: Wolfgang Schoene
Post title: Update of Studio 2019 (was: Rant)
[quote]Wolfgang Schoene wrote:
Until yesterday Studio worked. This morning I updated my Studio 2019 to the last SR2 and on trying to start Studio I get the message Service "SDL.TranslationStudio.AlignmentEditor.lAlignementEditor Service could not be started". A bug which apparently is an old hat. Fact is that the solutions suggested in Knowledge Base do not work, I cannot repair nor uninstall Studio (neither through Windows Uninstall nor with Revu Uninstaller) as per error message I need the old installer to uninstall the new installation and... well, it's a mess. Who said "I hate Studio"... ? Count me in. If I get it to run again, 2019 will definitely be the last version I bought from SDL.
Anyhow... anyone with a solution to this umpteenth bug? [/quote]
Having read that AV software may cause havoc when installing Studio, this morning I deactivated all Windows 10 AV applications and - oh miracle - I was able to install the update.
[Rant again]: AFAIK nobody at SDL cared to mention that Windows AV might cause problems when installing updates... AND this still doesn't explain why installation worked on my MBP which has the same security settings as my iMac and not on my iMac... go figure.