Forum: SDL Trados support
Topic: Trados Studio 2011: Problem when merging content of segment 1
Poster: Matthew Chen
Post title: I have seen this problem many times...
as a PM. I can confirm that Paul's workaround does work.
There are a few things that can cause this problem.
1. The proofreader has opened the file in Word 2003 or older. Doing so "breaks" the file structure that is necessary for the Import to work. (I know you said that your proofreader used 2010, but this could help others.
2. The proofreader has removed file properties by "inspecting" the Word file. Many linguists do this in order to remove their names from files, so it happened a lot.
Topic: Trados Studio 2011: Problem when merging content of segment 1
Poster: Matthew Chen
Post title: I have seen this problem many times...
as a PM. I can confirm that Paul's workaround does work.
There are a few things that can cause this problem.
1. The proofreader has opened the file in Word 2003 or older. Doing so "breaks" the file structure that is necessary for the Import to work. (I know you said that your proofreader used 2010, but this could help others.
2. The proofreader has removed file properties by "inspecting" the Word file. Many linguists do this in order to remove their names from files, so it happened a lot.