Forum: SDL Trados support
Topic: Trados Studio 2011: Problem when merging content of segment 1
Poster: SDL Support
Post title: A common reason for this problem...
[quote]Anna Wiman wrote:
Hello Mark,
thanks for your reply! I'm afraid this can't be the problem. I am using Word 2010, as is the team working with these translations: my translation colleague and the proofreader. So it ought to be something else... I have exported and imported more than a dozen files the last weeks and this problem comes very sudden and unexpected. Very strange.
Best,
Anna [/quote]
... is that the word document is emailed out, and then the recipient opens it directly from Outlook as opposed to saving it to the hard drive first. I have no idea why this causes a problem, but it does seem to. Perhaps it’s worth checking the process? It won't help this time around as you already have the file. So the workaround might be to create a new export, copy the contents of the target column in the one that was reviewed, then paste it into your new review document. Now import the new one.
That may help.
Regards
Paul
Topic: Trados Studio 2011: Problem when merging content of segment 1
Poster: SDL Support
Post title: A common reason for this problem...
[quote]Anna Wiman wrote:
Hello Mark,
thanks for your reply! I'm afraid this can't be the problem. I am using Word 2010, as is the team working with these translations: my translation colleague and the proofreader. So it ought to be something else... I have exported and imported more than a dozen files the last weeks and this problem comes very sudden and unexpected. Very strange.
Best,
Anna [/quote]
... is that the word document is emailed out, and then the recipient opens it directly from Outlook as opposed to saving it to the hard drive first. I have no idea why this causes a problem, but it does seem to. Perhaps it’s worth checking the process? It won't help this time around as you already have the file. So the workaround might be to create a new export, copy the contents of the target column in the one that was reviewed, then paste it into your new review document. Now import the new one.
That may help.
Regards
Paul