Forum: SDL Trados support
Topic: Error message "failed to save target content: Extra tag within the segment"
Poster: Cécile Kellermayr
Hi, can anyone help me? I received source files from a client, Studio package and the source files in Word format, as well. I worked with the Studio package, but 2 of the 4 files cannot be saved as target only.
The error message goes "failed to save target content: Extra bookmark start blablabla, bookmark start blablabla tag within the segment".
This error message refers to the last translatable segment, wich only contains the web address of the company ( [url removed] ). There are no tags or anything in the source, neither....
When I try to save the second problematic file, I get the error message "The w:root start tag on line 1 position 2 does not match the end tag of w:p. line 3165."
Strangely, this is the first segment with the file name, so there is no way to fix anything...
What I tried afterwards was to create a new project with the 2 Word source files, but I can't even open them. I get an error message that the file is corrupt.
On the other hand, apparently, the client managed to create a Studio package from these files which I could work on without problems (apart from saving target files).
So I am not sure now if the client sent corrupt files or if there is something wrong with my Studio. It would be interesting to know also because as I spent a couple of hours already to try to fix this and I have to assess whether it's my responsibility or not or if there is any chance for me to solve the problem.
I use 2015 and have installed the SR a few days ago.
Thanks for any hints!
Cécile
[Bearbeitet am 2016-03-23 10:43 GMT]