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How to repair Studio 2011 | maybe the virus scanner is the problem

August 27, 2020, 2:27 am
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Forum: SDL Trados support
Topic: How to repair Studio 2011
Poster: rubo77
Post title: maybe the virus scanner is the problem

Try to disable your virus scanner and try again. If that is the solution, then reenable your virus scanner and find the option to allow certain folders, that are needed to start Trados.
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SDL Trados Studio 2021 crashes randomly | Wow! 2021!

August 27, 2020, 4:34 am
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Forum: SDL Trados support
Topic: SDL Trados Studio 2021 crashes randomly
Poster: Heinrich Pesch
Post title: Wow! 2021!

First rule, never use a software before the version has been on the market for one year at least. I use 2017 without any glich.
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SDL acquires RWS (or: RWS acquires SDL)

August 27, 2020, 5:28 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Samuel Murray

I just got mail from SDL that SDL acquired RWS or that RWS acquired SDL -- it's not clear which. I suppose this would not affect Trados user any more than TransPerfect's acquisition of Wordfast affected Wordfast users (my experience as a Wordfast user was that nothing changed except for TransPerfect translators who got access to additional functionality).
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SDL acquires RWS (or: RWS acquires SDL) | I have got it too

August 27, 2020, 5:56 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: expressisverbis
Post title: I have got it too

It seems a merger between both companies, SDL and RWS, and the operation will come into force only in the Q4 2020.
I suppose SDL will be sending more information on this announcement.

PS: Samuel, there are a few articles and news about this deal on the Web. You probably have found it too.

[Edited at 2020-08-27 13:00 GMT]
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SDL acquires RWS (or: RWS acquires SDL) | SDL Vs RWS

August 27, 2020, 6:07 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: vballais
Post title: SDL Vs RWS

Hi,

Seems that SDL is to be acquired: "The SDL brand will disappear, and all SDL units rebranded as RWS over time." See [url removed]

No much info for the moment. Let's hope we get more info soon, more specifically about the future of SDL employees and how current SDL freelance translators will be eaten by RWS.

To be continued...
Valéry
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SDL acquires RWS (or: RWS acquires SDL) | We will striving

August 27, 2020, 7:08 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Kay-Viktor Stegemann
Post title: We will striving

"We will striving to be the best language software and services company in the world." - I believe that the new merged company has already mastered the art of subtle irony.
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SDL Trados Studio 2021 crashes randomly | Same old issues

August 27, 2020, 9:23 am
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Forum: SDL Trados support
Topic: SDL Trados Studio 2021 crashes randomly
Poster: Stepan Konev
Post title: Same old issues

[quote]Nadia Silva Castro wrote:
Also, my Multiterm Termbase is sometimes not showing the results (it goes from showing to not showing randomly, for example, I confirm one segment that was working fine and in the next segment, it "forgets" to show the TB results (those underlines in the source and the auto-complete function do not work).[/quote]
Same old issue SDL seems not to care of. Or maybe they just don't know how to fix it. Reorganizing your termbase can resolve this issue for a short time. I mentioned it recently here: [url removed]
Deja vu again: half-baked stuff for full cost testing.
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SDL acquires RWS (or: RWS acquires SDL) | Rubbish in, rubbish out

August 27, 2020, 9:38 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Stepan Konev
Post title: Rubbish in, rubbish out

[quote]Samuel Murray wrote:
I suppose this would not affect Trados user[/quote]
With 'will enabled' and 'will striving', what else may affect 'the best language software and services company in the world'...
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Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today | P.S.

August 27, 2020, 3:07 pm
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Forum: SDL Trados support
Topic: Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today
Poster: Marina Steinbach
Post title: P.S.

[quote]Marina Steinbach wrote:

My Google Cloud Translation API is not working with SDL Trados Studio 2016 and 2019 since today. Has anyone else had and solved this issue recently? [/quote]

I wanted to add that I have spoken to Google Billing yesterday afternoon. API and billing are set and should not cause any problems.
However, when I try to use the Google Cloud Platform with my SDL Trados Studio Plus that I bought in 2018 I only see the following message:

Edit Connection to Google Cloud Translation API (Not Responding)

'Not Responding' only shows up for a sec and then disappears to make place for the following message:

The API key you entered cannot be validated with Google.

I then have the option to retry or close. After closing the message, I read this next message:

Sufficient permissions for opening the translation provider 'Google Cloud Translation API' could not be obtained. This translation provider has been disabled.

Today I discovered that SDL has a small program that allows you to validate the Google API key. After I installed the Google API Validator and entered my Google key, I receive the following message:

Google Response
API key is valid

I really don't understand what this is all about. Two wonderful years without problems and now this...
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SDL acquires RWS (or: RWS acquires SDL) | What is RWS?

August 27, 2020, 10:42 pm
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Heinrich Pesch
Post title: What is RWS?

Never heard.
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SDL acquires RWS (or: RWS acquires SDL) | Are you really interested in who RWS is?

August 28, 2020, 2:04 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Roy Oestensen
Post title: Are you really interested in who RWS is?

[quote]Heinrich Pesch wrote:
Never heard. [/quote]

If you are, perhaps you should check on rws.com.
My main concern is if they work as well or better than SDL, or at least that Studio won't suffer as a result.

My main concern is that a CAT tool will be very closely linked to an interested party, namely a translation agency, which already is a problem with SDL. I suspect it won't be less when they become part of RWS.

RWS is also among other things a translation company, but is also big on patents.

I am concerned this doesn't bode well for Studio.
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SDL acquires RWS (or: RWS acquires SDL) | RWS

August 28, 2020, 5:17 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Aline Amorim
Post title: RWS

[quote]Heinrich Pesch wrote:

Never heard. [/quote]

It is a leader company in translation and localization, intellectual property support solutions and life sciences language services based on Buckinghamshire.
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Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today | I'm having the same issue with SDL Language Cloud.

August 28, 2020, 6:14 am
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Forum: SDL Trados support
Topic: Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today
Poster: Tania Kerrigan
Post title: I'm having the same issue with SDL Language Cloud.

I'm currently using SDL Trados 2019. I purchased SDL Trados 2021, but have not switched over yet. I thought this might be the problem, but seeing your thread, I'm thinking this may not be the case. The message I'm getting is "Sufficient permissions for opening the translation provider "SDL Language Cloud" could not be obtained. This translation provider has been disabled.

[quote]Marina Steinbach wrote:

[quote]Marina Steinbach wrote:

My Google Cloud Translation API is not working with SDL Trados Studio 2016 and 2019 since today. Has anyone else had and solved this issue recently? [/quote]

I wanted to add that I have spoken to Google Billing yesterday afternoon. API and billing are set and should not cause any problems.
However, when I try to use the Google Cloud Platform with my SDL Trados Studio Plus that I bought in 2018 I only see the following message:

Edit Connection to Google Cloud Translation API (Not Responding)

'Not Responding' only shows up for a sec and then disappears to make place for the following message:

The API key you entered cannot be validated with Google.

I then have the option to retry or close. After closing the message, I read this next message:

Sufficient permissions for opening the translation provider 'Google Cloud Translation API' could not be obtained. This translation provider has been disabled.

Today I discovered that SDL has a small program that allows you to validate the Google API key. After I installed the Google API Validator and entered my Google key, I receive the following message:

Google Response
API key is valid

I really don't understand what this is all about. Two wonderful years without problems and now this... [/quote]
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Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today | Message

August 28, 2020, 6:21 am
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Forum: SDL Trados support
Topic: Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today
Poster: Marina Steinbach
Post title: Message

[quote]Tania Kerrigan wrote:

I'm currently using SDL Trados 2019. I purchased SDL Trados 2021, but have not switched over yet. I thought this might be the problem, but seeing your thread, I'm thinking this may not be the case. The message I'm getting is "Sufficient permissions for opening the translation provider "SDL Language Cloud" could not be obtained. This translation provider has been disabled.[/quote]

Yes, the messages are similar. Let me know if you find out more.
Well, I placed a case number yesterday. SDL promises to answer within 2 days...
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SDL acquires RWS (or: RWS acquires SDL) | SDL Company Announcement 8/28/2020

August 28, 2020, 6:28 am
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Forum: SDL Trados support
Topic: SDL acquires RWS (or: RWS acquires SDL)
Poster: Marina Steinbach
Post title: SDL Company Announcement 8/28/2020

I received this letter yesterday:

To our valued customers,

We are pleased to announce that today, RWS and SDL announced an intention to combine our two businesses.

The coming together of RWS and SDL makes a significant milestone for both companies, as this combination will enabled us to expand our geographical footprint across the UK, Europe, North America, South America and Asia. We will striving to be the best language software and services company in the world. This means a commitment to you, our customers, to deliver to you the best language technology and industry leading innovation.

You already know us for our strong language technology and our world-leading Trados brand and we remain committed to continue to offer our technology solutions, as we currently do today, to the large number of governments, corporations, translation agencies and freelance translators, who rely on our software to support their localization processes. The recently launched SDL Trados Live and SDL Trados Studio 2021 show the continued innovation to enable our customers to keep up with the increased demands put upon the localization industry.

We currently expect the transaction to complete in Q4 2020, subject to shareholder and other approvals. Whilst we are restricted in the additional information we can provide at this point, owing to regulatory rules in place, we will keep up our communication with you in the coming weeks and months. In the meantime, rest assured it’s very much business as usual and you can expect the same high level of service as you continue to work with the same people and teams across SDL.

Delivering the best experience, innovation and service to our customers is at the heart of this combination. Our commitment to you and our focus on your business remains our utmost priority during this exciting time.

For more information, please visit us at [url removed]

Very best wishes,
The SDL team
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Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today | Having the same issues as you...

August 28, 2020, 4:57 pm
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Forum: SDL Trados support
Topic: Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today
Poster: Tania Kerrigan
Post title: Having the same issues as you...

Hello, again, Marina.

I've been following your posts and I've been having the same issues. I'm using Windows 10. I don't know if that has anything to do with it (recent updates). Are you by any chance connected through SDL to a translation company server? I am and I'm suspecting that may be where my problem is.

[quote]Marina Steinbach wrote:

My Google Cloud Translation API is not working with SDL Trados Studio 2016 and 2019 since today. Has anyone else had and solved this issue recently? [/quote]
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Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today | Hi Tania!

August 28, 2020, 6:20 pm
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Forum: SDL Trados support
Topic: Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today
Poster: Marina Steinbach
Post title: Hi Tania!

[quote]Tania Kerrigan wrote:

I've been following your posts and I've been having the same issues. I'm using Windows 10. I don't know if that has anything to do with it (recent updates).[/quote]

I updated Windows 10 on my computer this month, but I am having the same issue with my second SDL Trados Studio Plus license on a desktop that has not been updated.

[quote]Are you by any chance connected through SDL to a translation company server? I am and I'm suspecting that may be where my problem is.[/quote]

When I work for SDL, I log in to their servers manually, but this is not the case at the moment.
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Custom fields

August 29, 2020, 2:49 am
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Forum: SDL Trados support
Topic: Custom fields
Poster: Paul O'Brien

Hi all,
how to I delete all custome fields in an SDL TM?
Thanks in advance.
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Trados 2021 sample files

August 29, 2020, 4:06 am
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Forum: SDL Trados support
Topic: Trados 2021 sample files
Poster: Luca Falzoni

Greetings to everyone,

I'm a newbie in the translation arena and I've just purchased Trados 2021, after experimenting with the trial version of Trados 2019. After a smooth installation of Trados and Multiterm I wanted to practice with the sample files that should come with the software and which are mentioned in the quick start guides (it'll take a while before the e-learnings for 2021 are available).

Guess what? When I looked into the folder C:\Users\...\Documents\Studio 2021\Projects the only file I found was an XML file named "projects". When I installed the trial version of 2019 all the sample files were there, where they were supposed to be. Is anyone having the same problem with Trados 2021?

Thanks and regards,
Luca Falzoni
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Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today | Seems to be working now

August 29, 2020, 7:27 am
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Forum: SDL Trados support
Topic: Google Cloud Translation API not working with SDL Trados Studio 2016 and 2019 since today
Poster: Tania Kerrigan
Post title: Seems to be working now

[quote]Marina Steinbach wrote:

[quote]Tania Kerrigan wrote:

I've been following your posts and I've been having the same issues. I'm using Windows 10. I don't know if that has anything to do with it (recent updates).[/quote]

I updated Windows 10 on my computer this month, but I am having the same issue with my second SDL Trados Studio Plus license on a desktop that has not been updated.

[quote]Are you by any chance connected through SDL to a translation company server? I am and I'm suspecting that may be where my problem is.[/quote]

When I work for SDL, I log in to their servers manually, but this is not the case at the moment. [/quote]
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