Forum: SDL Trados support
Topic: Studio 2014 license has deactivated itself, cannot reactivate!
Poster: Rudolf Vedo CT
Win 7 x64
Studio 2014 FL Plus (upgraded from 2011).
I had 2014 set up, activated and running normally. Yesterday, after a computer restart (I usually just have it on sleep when not in use), instead of launching the software, I get the licensing dialog, telling me that the software is "not licensed". Trying to (re-)enter my license key elicits the response that the license cannot be activated because it is "already in use on another computer". My Account tells me one activation is in use, but I have only ever activated it on the single machine where it is now saying that it is not licensed. There are no numbered or coded error messages, just what I've described above: was active, licensing dialog says not licensed My but Account says I have it activated, cannot reactivate.
Anybody else have similar problems?
Any ideas?
Topic: Studio 2014 license has deactivated itself, cannot reactivate!
Poster: Rudolf Vedo CT
Win 7 x64
Studio 2014 FL Plus (upgraded from 2011).
I had 2014 set up, activated and running normally. Yesterday, after a computer restart (I usually just have it on sleep when not in use), instead of launching the software, I get the licensing dialog, telling me that the software is "not licensed". Trying to (re-)enter my license key elicits the response that the license cannot be activated because it is "already in use on another computer". My Account tells me one activation is in use, but I have only ever activated it on the single machine where it is now saying that it is not licensed. There are no numbered or coded error messages, just what I've described above: was active, licensing dialog says not licensed My but Account says I have it activated, cannot reactivate.
Anybody else have similar problems?
Any ideas?