Forum: SDL Trados support
Topic: Impossible to load a Word file in Trados Studio 2014
Poster: Andy Tooms
Hi all
I'm working on a MacBook Air 13" using SDL Trados 2014 in French via Parallels Desktop, works fine usually.
A customer sent me 2 Word .doc files to translate. One I loaded with no problem; the other one SDL Trados considers a 'reference' instead of 'to translate', and when I try to change to 'translate' I get a message saying no corresponding file type was found.
Tried converting to .docx - when I load file I get 2 errors: 'contains tw4winmark style' and 'does not contain bilingual segments'
Tried converting to .rtf - when I load file it tells me I have to have a Word version prior to 2003
Normally I'd contact SDL help but when I try to log a case nothing happens, and no-one is answering their help line!
Needless to say this is urgent
TIA
Andy
Topic: Impossible to load a Word file in Trados Studio 2014
Poster: Andy Tooms
Hi all
I'm working on a MacBook Air 13" using SDL Trados 2014 in French via Parallels Desktop, works fine usually.
A customer sent me 2 Word .doc files to translate. One I loaded with no problem; the other one SDL Trados considers a 'reference' instead of 'to translate', and when I try to change to 'translate' I get a message saying no corresponding file type was found.
Tried converting to .docx - when I load file I get 2 errors: 'contains tw4winmark style' and 'does not contain bilingual segments'
Tried converting to .rtf - when I load file it tells me I have to have a Word version prior to 2003
Normally I'd contact SDL help but when I try to log a case nothing happens, and no-one is answering their help line!
Needless to say this is urgent
TIA
Andy