Forum: SDL Trados support
Topic:"Pre-scanning failed to identify the file type" -- Studio
Poster: Emir Ozcelik
Post title: Further instructions
If your problem persists after applying my solution, try the following in addition to what I have already said:
-Click the "file types" button in the right upper corner of "add project files" window. Or if you are working on an already created project, click on project settings
On the right-hand side, locate
-File types
-Microsoft Word 2007-2013
-Common
Then, on the left side, the last checkbox item "process files with tw4winmark style" should be checked. If not, check it and apply.
Now, you should be able to add the files in question.
Topic:"Pre-scanning failed to identify the file type" -- Studio
Poster: Emir Ozcelik
Post title: Further instructions
If your problem persists after applying my solution, try the following in addition to what I have already said:
-Click the "file types" button in the right upper corner of "add project files" window. Or if you are working on an already created project, click on project settings
On the right-hand side, locate
-File types
-Microsoft Word 2007-2013
-Common
Then, on the left side, the last checkbox item "process files with tw4winmark style" should be checked. If not, check it and apply.
Now, you should be able to add the files in question.