Forum: SDL Trados support
Topic: Need to have SDL Trados license reset - web form does not load
Poster: Grazia Mangione
Post title: 2 licenses out of 3 (re)activated
First of all, let me thank you again, Paul!
My license for Trados 2007 Freelance and also the one for Studio 2011 were reset, and I was able to reinstall and activate both of them.
However, when I tried to reinstall Passolo, I got an error message saying that the license was still in use by another computer.
Now, since I use Passolo very very rarely, there is no hurry at all with the reset of that license, too. It is more like that I wanted to give you feedback about your intervention. But maybe it is useful for SDL to know that the license reset was not complete. Maybe you can sort out this issue, too? Anyway, as I already said, it is not urgent.
Best,
Maria Grazia Mangione
Topic: Need to have SDL Trados license reset - web form does not load
Poster: Grazia Mangione
Post title: 2 licenses out of 3 (re)activated
First of all, let me thank you again, Paul!
My license for Trados 2007 Freelance and also the one for Studio 2011 were reset, and I was able to reinstall and activate both of them.
However, when I tried to reinstall Passolo, I got an error message saying that the license was still in use by another computer.
Now, since I use Passolo very very rarely, there is no hurry at all with the reset of that license, too. It is more like that I wanted to give you feedback about your intervention. But maybe it is useful for SDL to know that the license reset was not complete. Maybe you can sort out this issue, too? Anyway, as I already said, it is not urgent.
Best,
Maria Grazia Mangione