Problem opening WinAlign, Trados 2007/2009

Forum: SDL Trados support
Topic: Problem opening WinAlign, Trados 2007/2009
Poster: zirle

Hello all,

I have a licence for SDL Trados Studio 2009 Freelance, and a licence for SDL Trados 2007 Suite Freelance that was delivered along with the 2009 licence. Both licences are activated on my computer and 2009 Suite works fine, but when I open WinAlign the following message appears:

"While no valid SDL FLEXlm license is available, WinAlign runs in demo mode. Use License Manager to check the license status and to see if the license has expired.

Error information: Only a license for the Freelance version of the application is available."

As far as I'm aware, I don't have a FLEXlm License Server, and neither of the licences are floating. The same problem appears when opening Workbench ("While no valid license file is used or no dongle is connected, this application runs in demo mode"), but this is less of a problem as I translate using Studio 2009.

License Manager shows the following:

"Available licenses:
MultiTerm Desktop, Version 8.0
S-Tagger for FrameMaker, Version 8.0
S-Tagger for Interleaf, Version 8.0
Synergy Client, Version 8.0
TagEditor, Version 8.0
Japanese UI for TagEditor, Version 8.0
ts_mt_enabled, Version 8.0
tstudio, Version 8.0
Translator's Workbench/SDLX, Version 8.0 Freelance
Japanese UI for Translator's Workbench, Version 8.0
WinAlign, Version 8.0 Freelance
Japanese UI for WinAlign, Version 8.0"

and Installed Licenses shows that both licences are permanent, status = OK.

Has anyone had the same problem? I would be more than grateful for any advice.