Forum: SDL Trados support
Topic: Activated SDL Studio 2017 asks for activation code after computer restart
Poster: Holger Remke
Post title: Try support@sdl.com or use the Support Site
Dear Giuliana,
perhaps a special program on your computer has automatically wiped the hard disk and deleted some files that are important for the retrieval of the license (something like this was the case on my computer last weekend).
If you describe your case and send it per e-mail to [email removed] you should get help (within 2 working days, I think)
Or you can try to find a solution on the support site [url removed]
Hope this helps
Holger
Topic: Activated SDL Studio 2017 asks for activation code after computer restart
Poster: Holger Remke
Post title: Try support@sdl.com or use the Support Site
Dear Giuliana,
perhaps a special program on your computer has automatically wiped the hard disk and deleted some files that are important for the retrieval of the license (something like this was the case on my computer last weekend).
If you describe your case and send it per e-mail to [email removed] you should get help (within 2 working days, I think)
Or you can try to find a solution on the support site [url removed]
Hope this helps
Holger