Forum: SDL Trados support
Topic: Activated SDL Studio 2017 asks for activation code after computer restart
Poster: Stepan Konev
Post title: Check your Internet connection
Despite confident statements of SDL experts who say that they can use Trados even underground or under the sea or in space, I observe the same behaviour again and again since I bought 2011 (now I possess 2017): when you launch your copy of Tardos (no matter if you do it first or thousand first time), the first thing it does is checking your license. To do so, Trados goes to its server to check if your license is ok. For this purpose, you need to have Internet connection. Each time I launch Trados without Internet, it says my license has expired. As soon as I insert even a 2G USB modem into my computer, it works fine. So my suggestion is to check if you Internet connection is available. In 21st century, we have got used to have Internet so much that don't even notice it. SDL Support can reset your licence, and they do it pretty quickly, but it would be to no avail when next time you launch it again without Internet.
[Edited at 2017-04-20 21:56 GMT]
Topic: Activated SDL Studio 2017 asks for activation code after computer restart
Poster: Stepan Konev
Post title: Check your Internet connection
Despite confident statements of SDL experts who say that they can use Trados even underground or under the sea or in space, I observe the same behaviour again and again since I bought 2011 (now I possess 2017): when you launch your copy of Tardos (no matter if you do it first or thousand first time), the first thing it does is checking your license. To do so, Trados goes to its server to check if your license is ok. For this purpose, you need to have Internet connection. Each time I launch Trados without Internet, it says my license has expired. As soon as I insert even a 2G USB modem into my computer, it works fine. So my suggestion is to check if you Internet connection is available. In 21st century, we have got used to have Internet so much that don't even notice it. SDL Support can reset your licence, and they do it pretty quickly, but it would be to no avail when next time you launch it again without Internet.
[Edited at 2017-04-20 21:56 GMT]