Forum: SDL Trados support
Topic: Create return package is greyed out
Poster: Imorsy
Post title: Three Solutions
1. you could check in the "Projects" view that your project appears with "In progress" status, rather than "Completed" status. The "Completed" status would cause the "Create return package" option to be greyed out.
If this is the case, use the context menu to select the "Revert Project to In Progress" option. That should solve it (Paul's solution).
2. if you create this source package on your PC, you can try to create the return package on another PC (worked with me).
3. import the source package after translation then export it by MemoQ tool (worked with me).
Topic: Create return package is greyed out
Poster: Imorsy
Post title: Three Solutions
1. you could check in the "Projects" view that your project appears with "In progress" status, rather than "Completed" status. The "Completed" status would cause the "Create return package" option to be greyed out.
If this is the case, use the context menu to select the "Revert Project to In Progress" option. That should solve it (Paul's solution).
2. if you create this source package on your PC, you can try to create the return package on another PC (worked with me).
3. import the source package after translation then export it by MemoQ tool (worked with me).