Forum: SDL Trados support
Topic: SDL Studio GroupShare Installation Support
Poster: ATB Translation
Post title: Solved
Dear Friends,
I would like to let you know that the server installation problem was solved last Thuesday. (I have been busy so I could not make a post about this.)
Thanks to efforts by Mr. Bogdan of SDL Support, we could finally manage to solve the problem. Apparently and as indicated by the recent service pack release of the Groupshare installation, for some reason the installation files not only failed to create the proper data files in SQL server but also gave misleading error message so only SDL personnel can tackle with, since they have insider knowledge.
I hope the installation problems have been solved with the latest service pack, and I am reluctant to test it to be honest. We have lost an enormous amount of project time and we are struggling to make up for the lost time. The good news is, client was understanding and we did not run into problems with them, YET.
I take this opportunity to thank to first our local SDL reseller and their personnel and then to Paul and other management staff and finally Bogdan. This would not be possible if he was not involved in this. I cannot express my gratitude towards him.
After this post, I shall make some recommendations regarding Groupshare installation, so people may avoid pitfalls or loss of time in future.
Best Wishes
Topic: SDL Studio GroupShare Installation Support
Poster: ATB Translation
Post title: Solved
Dear Friends,
I would like to let you know that the server installation problem was solved last Thuesday. (I have been busy so I could not make a post about this.)
Thanks to efforts by Mr. Bogdan of SDL Support, we could finally manage to solve the problem. Apparently and as indicated by the recent service pack release of the Groupshare installation, for some reason the installation files not only failed to create the proper data files in SQL server but also gave misleading error message so only SDL personnel can tackle with, since they have insider knowledge.
I hope the installation problems have been solved with the latest service pack, and I am reluctant to test it to be honest. We have lost an enormous amount of project time and we are struggling to make up for the lost time. The good news is, client was understanding and we did not run into problems with them, YET.
I take this opportunity to thank to first our local SDL reseller and their personnel and then to Paul and other management staff and finally Bogdan. This would not be possible if he was not involved in this. I cannot express my gratitude towards him.
After this post, I shall make some recommendations regarding Groupshare installation, so people may avoid pitfalls or loss of time in future.
Best Wishes